Crisp Chatbot – White Label

Chatbot Upgrade

Designing a chatbot for daily use by millions of users and businesses comes with its own set of unique challenges. Crafting a white-label widget that supports various branding themes and numerous interaction states adds to the complexity. Thanks to our close collaboration with the client, we managed to navigate and overcome these challenges effectively.

We prioritized a user-centered design, focused on simplicity, intuitive navigation, and consistency across all widget instances. Employing a modular approach, we segmented the widget into manageable components for smoother state and interaction transitions while ensuring uniformity.

Check out our Case Study https://bb.agency/project/crisp/

We are BB Agency

We're a digital agency crafting holistic, people-friendly experiences. We serve as a strategic partner for fast-growing tech companies in need of a scalable website with modular CMS, a design system, and a future-proof brand identity. Through challenging core assumptions, we shape the products and services that improve the lives of thousands every single day.

Check us out at www.bb.agency