Job Details

Brand UX UI Designer

Care AI – Design Brief

Design Requirements - Scope of work

1.    Logo (Icon and word logo)

2.    Basic brand book or brand / style guidelines including fonts and colors

3.    Slide deck format (for investors and customers / sales)

4.    Landing page and key pages – can borrow structure of closet comparable company sites (https://www.assorthealth.com/ - a 1 pager!; https://www.notablehealth.com/)

 

 

 

Brand design - inspiration prompts

 

Target audience

 

·      Primarily we are selling to private clinic chains and private hospitals and telehealth providers within key persona being the 1. CEO, 2. COO 3. chief marketing officer, 4. CFO; secondary would be: 4. Chief digital officer / CIO and 2. head of IT (these are more blockers to overcome).

 

·      Form a primary User perspective we may design dashboards for operational and executive folks at healthcare companies to interact with.

 

·      From a secondary user perspective, we may touch the end user in some interfaces. We may create a persona for the healthcare brand, we may white label, we may do “Powered: By Care AI” or we may create our own consumer facing brands that we distribute through the healthcare brand.

Design inspiration from Melvin:

Primary inspiration websites

Openai.com (really like their elegant simplicity and use of space)

https://www.assorthealth.com/ (a direct comparable company – we can borrow a lot from this)

Scale.com  (good use of contrast and gradients)

https://www.notablehealth.com/     A key direct comparable brand (probably most similar to our vision and very successful with investors):

https://www.hippocraticai.com (raised a lot of money and has similar mission in terms of creating AI persona for healthcare)

 

Secondary inspiration website (8-9/10)

https://copilot.microsoft.com/

https://www.apple.com/

latch.com (my old company – did well with great design)

https://www.haptik.ai/

https://www.linkedin.com/feed/update/urn:li:activity:7140603194836963329/

 

Other

website I built at my prior company (currently 4/10): keyreply.com  - so you get a feel for what I built (this was with an offshore team based in Indonesia)

 

About Care AI

  • Care AI: A technology company providing AI enterprise SaaS solutions to healthcare providers

  • The problem: The cost and quality of administrative staff in healthcare is a huge problem for providers, payers and consumers. It causes contracting profit margins, runaway price inflation, crazy wait times and low quality of care

  • The solution: AI healthcare receptionist for end-to-end patient engagement and workflow automation targeted at fast growing multi-clinic primarily and specialist healthcare providers

  • Established in 2024 with global ambitions from day 1, focusing first on the Australian primary care market

  • HQ & TopCo will be in Singapore; First target market (and OpCo) will be Australia

 

Vision & mission

  • Vision: Transforming healthcare by building a trusted source of truth for providers, payers, and consumers

  • Mission: Building the world’s first widely adopted healthcare AI co-pilots and companions

 

Co-founder & team

Melvin Chen

  • Co-founder & CCO at KeyReply, one of Asia’s leading healthcare AI companies, that works with 60% of all hospitals in Singapore

  • VP, International at Latch. Led revenue growth from US$ 1m to over US$ 50m within 4 years, resulting in a US$ 1.6bn IPO exit on Nasdaq in 2021

  • Co-founder & CEO at Avigo an on-demand health marketplace, exited to PwC in 2016

  • Forbes ‘30 Under 30’ honoree; Undergrad & master’s in engineering from the University of Oxford

Other core team: An experienced full stack head of engineering; a seasoned head of customer success

 

Early customers & backers We have been partnering with the executive teams at 3 carefully handpicked, lighthouse customers to build a product that customers in our target segment love for the 3 months. We aim to deploy the live solution starting in September:

o A top 3 national primary care provider o The fastest-growing primary care provider o The nation’s largest Rheumatology specialist care provider

 

MVP The following demo is designed to take clinical bookings afterhours and during rush hours for a healthcare provider in Australia: https://claire.13sick.careai.healthcare/

Customer & investor traction We have sufficient customer traction to get to profitability without raising. Having spoken angels in my network, we have enough investor appetite to accelerate our growth with a pre-seed round before the end of 2024.